REMINDAMERICA,INC.
A Live Patient Reminder Service
Your Patients Will
Love Our
Live Operators
Call 615 259 0330
For Information
•
With caring, compassionate operators making your reminder calls, your patients will appreciate the personal touch they’ll receive. Patients constantly express their gratitude to our operators (and your office personnel) for reminding them of their appointments.
With caring, compassionate operators making your reminder calls, your patients will appreciate the personal touch they’ll receive. Patients constantly express their gratitude to our operators (and your office personnel) for reminding them of their appointments.•RemindAmerica, Inc. has been assisting physician’s practices increase revenue by reducing no-shows since 1998.
RemindAmerica, Inc. has been assisting physician’s practices increase revenue by reducing no-shows since 1998.•Outsourcing your reminder calls allows your staff to spend more time providing better customer service to patients at your practice.
Outsourcing your reminder calls allows your staff to spend more time providing better customer service to patients at your practice.•Unlike automated reminder services, we know who we’re talking to. It’s not an unidentified answering machine….it’s a live person talking to a live person. What automated services see as a successful call, we see as a failure. The numbers will astound you! Automated services say they reach 97% of your patients...we say NOT...and we can prove it!
Unlike automated reminder services, we know who we’re talking to. It’s not an unidentified answering machine….it’s a live person talking to a live person. What automated services see as a successful call, we see as a failure. The numbers will astound you! Automated services say they reach 97% of your patients...we say NOT...and we can prove it!For Your Information
•Your office decides how many days in advance reminder calls will be made to patients. (Most offices choose one or two days)
Your office decides how many days in advance reminder calls will be made to patients. (Most offices choose one or two days)•Our service is very simple to use. The appointment scheduler faxes or emails a copy of the schedule to us at the end of each business day.
Our service is very simple to use. The appointment scheduler faxes or emails a copy of the schedule to us at the end of each business day.•We know what a time-consuming task making reminder calls is for your staff. Our service will free their time, allowing them to accomplish their daily tasks more efficiently, as well as freeing your phone lines for incoming and outgoing calls.
We know what a time-consuming task making reminder calls is for your staff. Our service will free their time, allowing them to accomplish their daily tasks more efficiently, as well as freeing your phone lines for incoming and outgoing calls.•Through our market research, we have found that there is an enormous loss of revenue from missed patient appointments. If only one appointment is kept per month, that would have otherwise been a no-show, you have made your money back by using RemindAmerica. Our doctor’s offices inform us however, that about two appointments per day or more are kept or canceled that would have been no-shows. Needless to say, this increases your daily revenue.
Through our market research, we have found that there is an enormous loss of revenue from missed patient appointments. If only one appointment is kept per month, that would have otherwise been a no-show, you have made your money back by using RemindAmerica. Our doctor’s offices inform us however, that about two appointments per day or more are kept or canceled that would have been no-shows. Needless to say, this increases your daily revenue.•Updated telephone numbers will be transmitted to you daily in order to assist your billing department with their account receivables.
Updated telephone numbers will be transmitted to you daily in order to assist your billing department with their account receivables.•All employees of RemindAmerica are carefully screened, and upon hiring, are trained on and required to sign a HIPAA agreement to protect and secure patient information.
All employees of RemindAmerica are carefully screened, and upon hiring, are trained on and required to sign a HIPAA agreement to protect and secure patient information.•All patient information, including schedules, Record Updates and cancellations are maintained in a secure environment for fourteen days, at which time they are destroyed. All forms of communication and record handling, including electronic communication (email), fax and record shredding are HIPAA compliant.
All patient information, including schedules, Record Updates and cancellations are maintained in a secure environment for fourteen days, at which time they are destroyed. All forms of communication and record handling, including electronic communication (email), fax and record shredding are HIPAA compliant.•Our Customer Service Representatives are available to your office Monday through Friday from 6:00 AM to 8:00 PM CST.
Our Customer Service Representatives are available to your office Monday through Friday from 6:00 AM to 8:00 PM CST.•RemindAmerica is proud of the service we provide. Physician’s references are available upon request.
RemindAmerica is proud of the service we provide. Physician’s references are available upon request.