REMINDAMERICA,INC.
A Live Patient Reminder Service
Your Staff Will Accomplish Their Daily Tasks More Efficiently While RemindAmerica, Inc.
Increases Your Revenue By Decreasing Your No-Shows
For More Information:
615.259.0330
Services
RemindAmerica, Inc. has focused on one thing – providing reminder calls–since 1998. We use only live, U.S. based operators to make all reminder calls. We’re not an automated service...that’s why we deliver exceptional results. High standards, live operators and experience are the reasons we’ve helped practices across the country increase their revenue by decreasing their no-show rate.
Outline of Services
•
RemindAmerica’s live operators contact your patients between 9:00 A.M and 8:00 P.M. (local time) to remind them of their appointment.
RemindAmerica’s live operators contact your patients between 9:00 A.M and 8:00 P.M. (local time) to remind them of their appointment. •Patients are called at least four times throughout the day and evening. Our goal is to speak with every patient. Leaving a message on a patient's identified voicemail is only used as a last resort. We will NEVER leave a message on an unidentified voicemail.
Patients are called at least four times throughout the day and evening. Our goal is to speak with every patient. Leaving a message on a patient's identified voicemail is only used as a last resort. We will NEVER leave a message on an unidentified voicemail.•Patients’ Caller ID displays a local number and “Doctors Office”.
Patients’ Caller ID displays a local number and “Doctors Office”. •Operators notify your office of cancellations as they arise, thus enabling your staff to rebook that time slot.
Operators notify your office of cancellations as they arise, thus enabling your staff to rebook that time slot. •Patients that would like to change their appointment will be directed to call your practice’s scheduling desk.
Patients that would like to change their appointment will be directed to call your practice’s scheduling desk. •Your office is notified with any changes in patients’ telephone numbers, to assist in updating your records for billing purposes.
Your office is notified with any changes in patients’ telephone numbers, to assist in updating your records for billing purposes.•New patients are given directions to your facility.
New patients are given directions to your facility. •Patients with health related questions are directed to call a healthcare provider at a number designated by your office.
Patients with health related questions are directed to call a healthcare provider at a number designated by your office. •We can make appointment cancellation calls, for those times when a healthcare provider must be out of the office unexpectedly.
We can make appointment cancellation calls, for those times when a healthcare provider must be out of the office unexpectedly.Any Specialty, Any Size Practice
•Our service is not limited to any specific field of practice.
Our service is not limited to any specific field of practice. •We work with practices of all sizes (from single physicians to practices with more than thirty healthcare providers).
We work with practices of all sizes (from single physicians to practices with more than thirty healthcare providers). •If your office sees patients, we will increase your revenue.
If your office sees patients, we will increase your revenue.Customization
•Experience has taught us no two practices are identical. That’s why we are able to customize our services to meet the needs of any practice (including customization for each individual healthcare provider within a practice).
Experience has taught us no two practices are identical. That’s why we are able to customize our services to meet the needs of any practice (including customization for each individual healthcare provider within a practice).•You decide how many days in advance reminder calls are made.
You decide how many days in advance reminder calls are made.•We customize each physician’s patient instructions (e.g., do not to eat or drink prior to the appointment, bring all medications to the appointment, etc.).
We customize each physician’s patient instructions (e.g., do not to eat or drink prior to the appointment, bring all medications to the appointment, etc.). Why is RemindAmerica your most effective option?
•RemindAmerica’s live operators are more effective than an automated service. Live operators provide superior results. In an increasingly impersonal world, our live operators allow you to increase revenue while providing your patients with the personal attention they deserve.
RemindAmerica’s live operators are more effective than an automated service. Live operators provide superior results. In an increasingly impersonal world, our live operators allow you to increase revenue while providing your patients with the personal attention they deserve.•If your office staff makes your reminder calls, outsourcing your calls to RemindAmerica will increase your revenue while allowing your staff to be more productive.
If your office staff makes your reminder calls, outsourcing your calls to RemindAmerica will increase your revenue while allowing your staff to be more productive. RemindAmerica, Inc. is fully HIPAA Compliant
